Frequently Asked Questions

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The printing method we use – referred to as ‘Gicleé’ – is based on the application of minuscule pigmented ink drops over Fine Art support, with specialized high resolution & format printers. This system produces a continuous flawless color tone, without any visible patterns or print errors. These prints are as true to the original as you could ever get.

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To achieve the highest quality, durability and resolution for our product. We also want to give you the best experience and fulfillment with your purchase, and the luxury of owning a top-of-the-line print, from top to bottom.

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We currently work with Hahnemühle 100% cotton acid-free matte paper.

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Usually paper undergo a chemical treatment, and if this treatment is of low quality, then the paper will degrade faster over time (yellowing of pages, crackling, bloating, etc.), and will also degrade the inks faster. We believe art should last a lifetime, that’s why we use only the highest quality german-made paper with the highest certifications of purity and integrity.

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For international orders all artworks are sent in tubes unless noted by the customer. For local deliveries we ship in a premium-grade Canson Infinity paper folder, ensuring artwork integrity throughout the delivery process.

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Send us your work to scout@posterity.cl. We’ll contact you after reviewing your work to have a conversation regarding your submission and discuss all further details.

INTERNATIONAL SHIPPING & DELIVERY

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We deliver worldwide through Correos de Chile. If you can’t wait for your artwork to arrive, we can also ship your order through DHL at an extra cost.

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Deliveries will be made within 5 business days once payment has been cleared. Delivery times are around 10 to 20 business days, depending on stock, destination and delivery method.

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Tracking code(s) will be sent to your email once your delivery has been made.
It’s the customers responsibility to supply a valid shipment address, if it isn’t the case, the customer will have to coordinate and pay a new delivery.

RETURNS & EXCHANGES

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When you purchase any Posterity product, we guarantee you that:
• If the product (on delivery) shows any sign of deterioration, error or abuse, you have 10 days to inform us, ask for reimbursement or product exchange.
• Every Posterity print is guaranteed to be made using the highest quality certified Epson Pigmented Inks and premium quality 100% cotton paper, that will not deteriorate, bloat, crack or discolor in (at least) 25 years. If your product shows signs of wear (and you can prove that it’s been well taken care of) within its first 25 years, we’ll send you a new one.